Hey Erik, when GLD 3.0 launched in July of 2015, a new tiered rank system was introduced. This gave previous donors a new type of rank referred to as lightstone ranks. These new ranks had less perks than donors previously possessed and also became purchasable in-game. Ranks like captain and veteran were combined to form these lighstone ranks. So the new rank you may or may not have will have a different name than your used to seeing. If you do not have a rank at all please feel free to mail me in-game or on the forums and I will be happy to sort out your rank issue.